Terms of Service

Preamble

This Agreement was last updated and took effect on July 17, 2026. This English translation is provided for reference only; in case of any discrepancy, the Chinese version shall prevail.

Please read this User Service Agreement (the "Agreement") carefully before you start using the Hakila platform and related services, in particular the clauses that exempt or limit liability, grant or restrict rights, govern paid services, and determine applicable law and dispute resolution. If you are under 18, please read this Agreement with your legal guardian and obtain their consent before using Hakila.

Unless you fully accept all terms of this Agreement, you may not register, log in to, or use (collectively, "use") the Hakila platform, or obtain any service or product provided by Hakila (collectively, the "Services"). By using Hakila, you are deemed to have fully understood this Agreement and agreed to be bound by it as a party to it.

If you have any questions, comments, or suggestions about this Agreement, you may contact us at legal@hakila.com.

1. Scope of Application

1.1 This Agreement is entered into between you and Changchun Guomai Commercial Design Co., Ltd. ("we", "us", or the "Company") in connection with your registration, login, and use of the Hakila platform and the related services it provides. The Company may, at its sole discretion as required by the operation of Hakila, arrange or designate its affiliates or approved third parties to continue operating Hakila, and certain services under this Agreement may be provided to you by such affiliates or third parties. Your acceptance of such services constitutes acceptance of the related rights and obligations and of this Agreement.

1.2 "User" means anyone who directly or indirectly obtains and uses the Hakila platform and related services, including natural persons, legal persons, and other organizations, referred to in this Agreement as the "user" or "you".

1.3 "Hakila" means the AI design platform and related websites and applications lawfully owned and operated by the Company under the name "Hakila", providing services including AI image and video generation, CAD drawing (DXF) import, 2D/3D spatial design, intelligent design assistants, and design templates and workflows. The Company may unilaterally change the platform name; after the Company announces such a change, this Agreement applies to the renamed platform.

1.4 This Agreement also includes related agreements, rules, and instructions concerning Hakila that the Company has published or may publish from time to time. Once formally published, the Company will remind you to read them in an appropriate manner (including but not limited to announcements, system notifications, in-app messages, and email). Such agreements and rules form an integral part of this Agreement, and your use or continued use of Hakila constitutes your agreement to comply with them.

2. Using Hakila and Related Services

2.1 You may use the platform and related services by visiting the official Hakila website. If you obtain the Services other than from the Company or a channel authorized by the Company, the Company cannot guarantee that such unofficial versions will function properly or be free of risks, and any resulting losses are unrelated to the Company.

2.2 You acknowledge and agree that credits, membership subscriptions, and similar services provided by Hakila are virtual network goods, provided on a pay-first basis. Payments you make for such services are not advance payments, deposits, down payments, or savings in nature; once activated, the services are non-transferable and non-refundable, except where a material defect renders the service entirely unusable, where a refund is required by law, or where the Company determines a refund is appropriate. Membership subscriptions renew automatically at the end of the billing period you selected, and you may cancel at any time before the renewal date. To protect your rights, please purchase our services through official channels (including the Stripe and Alipay payment methods integrated into the platform). Products or services obtained through unofficial channels are not protected, and the Company may suspend or terminate service to the accounts involved without liability for any resulting losses.

2.3 To improve the user experience and the Services, the Company will provide platform updates or changes from time to time (including but not limited to feature modifications, upgrades, enhancements, and new services). Where possible, the Company will notify users of updates by means including pop-ups, email, system prompts, announcements, and in-app messages.

2.4 Unless expressly authorized in writing by the Company in advance, you may not access or use Hakila and related services in any unauthorized form, including but not limited to adaptation, copying, dissemination, vertical search, mirroring, or trading. You bear all consequences of unlawful use.

2.5 You understand that using Hakila requires you to prepare your own terminal devices (such as computers and phones) and connect them to the internet, and that you bear the resulting data and internet access fees.

2.6 The Company grants you a personal, revocable, non-transferable, non-exclusive, and non-commercial right to lawfully use Hakila and related services. All other rights not expressly granted in this Agreement are reserved by the Company; exercising such rights requires the Company’s separate written permission, and the Company’s failure to exercise any such right does not constitute a waiver.

2.7 If you find any content on Hakila that infringes your rights, please notify the Company immediately via legal@hakila.com with preliminary evidence of your rights; the Company will handle your complaint within 15 business days. If content you posted on Hakila is the subject of an infringement complaint by a rights holder, you may appeal by submitting a counter-notice and supporting materials to the same address, and the Company will likewise respond within 15 business days. If you fail to provide appeal materials within 2 business days of receiving notice, the Company may lawfully take measures such as suspending transmission or blocking the account.

3. Accounts

3.1 Registration and login:

(1) When registering for or logging in to Hakila, you may create an account with your mobile phone number; we will verify your identity by sending an SMS verification code, and we collect this information to help you complete registration.

(2) You may also log in to Hakila using a third-party account supported by the Company. In that case you authorize us to obtain the public information you registered on the third-party platform (avatar, nickname, etc.) and, after you agree to this Agreement, to bind that third-party account to your Hakila account so you can log in and use the Services directly through it.

(3) Please keep your account information safe; losses caused by loss or disclosure of your account are borne by you.

3.2 Account deletion: when you wish to stop using your Hakila account, you may apply to delete your own account via legal@hakila.com. You remain responsible for your conduct during the period you used the Services before deletion. Once deletion is complete, we will stop providing products or services to you, and your account records and data will be deleted and cannot be recovered or provided, except as otherwise required by law.

3.3 You understand and undertake that your account must not violate laws, regulations, or the Company’s rules; your account name, avatar, and other registration or personal information must not contain illegal or harmful information; you must not open an account in another person’s name without permission (including impersonating another’s name, trade name, or avatar in a confusing manner); and you must not register accounts maliciously (including frequent or bulk registration). The Company may review the registration information you submit.

3.4 Your Hakila account is for your personal use only, and you hold only a right of use in it. Without the Company’s written consent, you may not gift, lend, rent, transfer, sell, or otherwise license the account to others. If the Company discovers or reasonably believes that the user is not the original registrant, it may, to protect account security, immediately suspend or terminate service to that account or delete it.

3.5 You are responsible for maintaining the security and confidentiality of your account. All activity under your account (including but not limited to payments, credit purchases, membership activation, and spending credits to generate content) is deemed your own conduct, for which you bear full legal responsibility. Keep your account and password strictly confidential, and notify the Company immediately if you discover unauthorized use of your account or any other security breach.

3.6 If you lose your account or forget your password, you may appeal via legal@hakila.com and recover it after completing the required verification. Please safeguard your account and password and log out securely after use. The Company bears no liability for accounts stolen or lost due to third-party attacks, your own actions, or force majeure.

3.7 When registering, using, and managing your account, you must ensure the authenticity of the identity information you provide, using true, accurate, lawful, and valid identification materials and necessary information (including but not limited to your contact phone number). As required by law, certain features of the platform require identity verification such as phone number verification; please complete it as required and keep the information up to date. If the materials or information you provide are inaccurate, untrue, irregular, or unlawful, or the Company has reason to suspect so, the Company may refuse to provide the related services or restrict certain features.

3.8 If you use your registered Hakila account to log in to platforms or websites operated by the Company’s affiliates or partners, you must comply with the user agreements and other terms of those platforms.

4. Protection of Personal Information

4.1 We attach great importance to the protection of user information; protecting users’ personal information is one of the Company’s basic principles.

4.2 In using Hakila, you may need to provide personal information (such as your phone number) so the Company can provide better services and technical support. The Company will collect, use, store, and protect your personal information in accordance with laws and regulations, this Agreement, and the Hakila Privacy Policy, and will safeguard your rights to access, correct, and delete your personal information and to withdraw consent. For more details, please see the Hakila Privacy Policy.

5. User Conduct

5.1 Conduct requirements: you are responsible for your use of the Services. Unless permitted by law or authorized in writing by the Company in advance, you must not engage in the following when using Hakila:

5.1.1 Using any plug-in, cheat, system, or third-party tool not authorized or licensed by the Company to interfere with, damage, modify, or otherwise affect the normal operation of Hakila and related services.

5.1.2 Using or targeting Hakila for any act endangering computer network security, including but not limited to: (1) unlawfully intruding into others’ networks, disrupting their normal functions, or stealing network data; (2) providing programs or tools specifically designed for such activities; (3) knowingly assisting others engaged in such activities with technical support, advertising, or payment settlement; (4) using unauthorized data or accessing unauthorized servers/accounts; (5) entering public computer networks or others’ systems without permission and deleting, modifying, or adding stored information; (6) attempting without permission to probe, scan, or test weaknesses of the Hakila system or network or otherwise undermining network security; (7) attempting to interfere with or disrupt the normal operation of the Hakila system or website, or deliberately spreading malicious programs or viruses; (8) forging TCP/IP packet names or partial names.

5.1.3 Reverse engineering, disassembling, decompiling, or otherwise attempting to discover the source code of the Hakila platform.

5.1.4 Circumventing or interfering with the platform’s credit metering and deduction mechanisms by any technical means, or obtaining credits, membership benefits, or other virtual benefits improperly.

5.1.5 Maliciously registering Hakila accounts, including but not limited to frequent or bulk registration.

5.1.6 Any other conduct that violates laws, regulations, this Agreement, or the Company’s rules, or infringes the lawful rights of others.

In any case, if the Company has reason to believe that any of your conduct violates or may violate the above, the Company may independently judge and act on it, and may at any time terminate the Services without prior notice and pursue the related liability.

5.2 Content standards:

5.2.1 After completing registration and identity verification as required, users may log in to Hakila and use the Services we provide.

5.2.2 Content that users create, upload, or disseminate must comply with laws and regulations, the socialist system, national interests, citizens’ lawful rights, public order, morality, and information authenticity (the "seven bottom lines"); otherwise the Company will immediately take measures such as restricting features, suspending service, or closing the account. Users must not create, upload, or publish information that:

(1) opposes the basic principles established by the Constitution; (2) endangers national security or divulges state secrets; (3) subverts state power, seeks to overthrow the socialist system, incites secession, or undermines national unity; (4) harms national honor and interests; (5) promotes terrorism or extremism; (6) promotes ethnic hatred or discrimination or undermines ethnic unity; (7) incites regional discrimination or hatred; (8) undermines state religious policy or promotes cults and superstition; (9) fabricates or spreads rumors or false information that disturbs social order or stability; (10) disseminates obscenity, pornography, gambling, violence, murder, terror, or abets crime; (11) endangers cybersecurity or uses the network to harm national security, honor, or interests;

(12) insults or defames others or infringes their lawful rights; (13) threatens others with violence or carries out doxxing; (14) involves others’ privacy, personal information, or data; (15) spreads foul language damaging public order and morals; (16) infringes others’ privacy, reputation, portrait, intellectual property, or other lawful rights; (17) spreads commercial advertising or similar solicitation, excessive marketing, or spam; (18) publishes meaningless content or deliberately uses character combinations to evade review; (19) harms the lawful rights or physical and mental health of minors; (20) photographs or records others without permission, infringing their lawful rights; (21) contains terror, graphic violence, high-risk acts, or content harmful to the physical or mental health of the performer or others, including any violence or self-harm, any act endangering life, health, person, or property, or content that encourages others to take part in dangerous or illegal activities that may cause injury or death; (22) any other information prohibited by laws, regulations, policies, or public order and morals, or that interferes with Hakila’s normal operation or infringes the lawful rights of other users or third parties.

6. Use of Platform Content

6.1 Without the Company’s written permission, users may not, by themselves or by authorizing, permitting, or assisting any third party: (1) copy, read, or exploit content from Hakila for commercial purposes including publicity or inflating view counts; (2) edit, arrange, or reorganize Hakila content and display it outside Hakila’s source pages; (3) use any identification method, including special markers or code, to generate traffic effects on, divert, or hijack Hakila content, whether directly or by assisting a third party; (4) otherwise unlawfully obtain Hakila content.

6.2 With the Company’s written permission, sharing of Hakila content must also comply with the following: (1) crawled or aggregated data must not be published, provided, or disclosed to any third party without the Company’s prior written consent; (2) no modification of Hakila’s source pages in any form, nor any obstruction of their display through masking, insertion, pop-ups, or similar; (3) safe, effective, and strict measures must be taken to prevent third parties from unlawfully obtaining Hakila content, including via spider programs; (4) the data must not be used beyond the scope of the Company’s written permission, sold, or used commercially in any form, nor disclosed or provided to third parties.

7. Labeling of AI-Generated Content

7.1 Hakila will comply with applicable laws and regulations by applying explicit or implicit labels to AI-generated content. Generated content will carry the label "Hakila AI 生成" (Hakila AI Generated) or another label we update from time to time in accordance with legal requirements. Please read and understand the applicable labeling requirements.

7.2 Without our permission, you may not delete, alter, forge, or conceal any AI-generated-content label applied by Hakila.

7.3 If, under benefits you have purchased, you obtain generated content without an explicit label, you understand and undertake that when publishing such content through online content services, you must proactively declare that it is AI-generated content and label it in accordance with the law.

7.4 You undertake and agree that, when labeling generated content yourself, you will strictly comply with applicable laws and regulations, use labels truthfully and accurately, and will not use improper labeling to harm the lawful rights of the Company or others.

8. Breach and Remedies

8.1 For conduct that violates this Agreement or other service terms, the Company may independently judge and, as appropriate, take measures such as advance warning, restricting some or all account features, or permanently closing the account. The Company may announce the outcome and decide whether to restore use based on the circumstances. Records of suspected violations of law will be preserved and reported to the competent authorities as required, and the Company will cooperate with investigations. The Company is not obliged to restore or return deleted content.

8.2 If your violation of this Agreement or other service terms leads to third-party complaints or claims, you bear all legal responsibility. If your unlawful conduct or breach causes the Company or its affiliates to compensate any third party or suffer penalties from state authorities, you must additionally compensate the Company in full for all resulting losses.

8.3 The Company respects and protects the intellectual property, reputation, name, privacy, and other lawful rights of legal persons and citizens. You warrant that the materials you upload and the works you generate using Hakila do not infringe the intellectual property, reputation, name, portrait, privacy, or other rights of any third party. Otherwise, the Company may remove the allegedly infringing content upon notice from the rights holder or related party. You bear full legal responsibility for all third-party claims; if your infringement causes losses to the Company or its affiliates (including economic and goodwill losses), you must compensate in full.

8.4 You understand and agree that in any case the Company’s total liability to you under this Agreement shall not exceed the total fees you paid for the Company’s services in the 12 months preceding the event giving rise to the claim.

9. Changes, Interruption, and Termination of Services

9.1 You understand and agree that Hakila and related services are provided as-is to the extent achievable with current technology and conditions. The Company will do its utmost to provide continuous and secure services, but cannot foresee and guard against all legal, technical, and other risks, including but not limited to service interruptions, data loss, and other losses and risks caused by force majeure, viruses, trojans, hacking, system instability, defects in third-party services, and other security issues.

9.2 You understand and agree that the Company may, based on operational needs, modify, interrupt, suspend, or terminate Hakila and related services after public notice, without liability or compensation to users.

9.3 You understand and agree that after suspension or termination of the Services, except as otherwise required by law, the Company has no obligation to provide or return any data to you. We recommend exporting and backing up your important content in a timely manner during the service period.

10. Intellectual Property

10.1 The intellectual property in the content the Company provides on Hakila (including but not limited to the platform, technology, programs, web pages, text, pictures, images, charts, layout designs, and electronic documents) belongs to the Company or lawful third parties. The copyright, patents, and other intellectual property in the platform underlying the Services belong to the Company. Without the rights holder’s permission, you may not use any content of Hakila (including monitoring, copying, disseminating, displaying, mirroring, uploading, or downloading via robots, spiders, or similar programs or devices); otherwise you bear all consequences and the Company or third-party rights holders may pursue your legal liability.

10.2 You understand and agree that the drawings, images, text, and other materials you upload while using Hakila are owned by you or duly licensed (including sublicensed) to you, do not violate laws or regulations, and do not infringe any third party’s lawful rights. The intellectual property in any content you upload, generate, and save through Hakila belongs to you or the original copyright holder; you bear full responsibility for any resulting disputes, and if the Company suffers losses as a result, it may seek compensation from you.

10.3 Content license: to provide the Services to you, you grant the Company a non-exclusive license to process, store, copy, and display the content you input, upload, and generate (including but not limited to drawings, images, prompts, and generated images and videos), to the extent necessary to provide, maintain, secure, and improve the Services. Without your separate consent, the Company will not use your content for commercial purposes beyond operating the Services, nor use your content to train third-party AI models; if the Company wishes to use your content for case showcases, publicity, or promotion, it will obtain your separate consent. If you have any questions about this license, contact us at legal@hakila.com.

10.4 The Company provides technical support for the development and operation of Hakila and enjoys, to the extent permitted by law, all rights in the data and information generated in the course of developing and operating Hakila and related services.

10.5 Please do not use, in any circumstances, any trademark, service mark, trade name, domain name, website name, or other distinctive brand features of the Company, including but not limited to "Hakila" (collectively, the "Marks"). Without the Company’s prior written consent, you may not display or use the Marks, alone or in combination, or apply to register them as trademarks or domain names, nor represent to others expressly or impliedly that you have the right to do so. You bear full legal responsibility for losses caused to the Company or others by your use of the Marks in violation of this Agreement.

11. Disclaimers

11.1 You understand and agree that Hakila and related services may be affected or interfered with by many factors, and the Company makes no warranty (including but not limited to) that: 11.1.1 the platform and services will fully meet your requirements; 11.1.2 the services will be uninterrupted, timely, secure, reliable, or error-free, or that anything you obtain through the Company will meet your expectations; 11.1.3 any errors in the platform will be corrected.

11.2 The Services generate images, videos, and design proposals through third-party AI models. Output may be inaccurate, incomplete, or inappropriate and does not constitute professional advice of any kind (including engineering, construction, or cost advice); verify before use. Treat information involving property, account credentials, advertising, or promotion with caution and judge for yourself; the Company assumes no direct, indirect, incidental, special, consequential, or punitive liability for lost profits, goodwill, data, or other tangible or intangible losses arising therefrom.

11.3 You understand and agree that in using Hakila you may encounter force majeure (objective events that cannot be foreseen, overcome, or avoided), including but not limited to government acts, natural disasters, network failures, hacking, war, or similar events. The Company will strive to remedy such situations promptly, but you agree that the Company is not liable for losses caused by force majeure.

11.4 The Company’s right under this Agreement to handle illegal or non-compliant content does not constitute an obligation or undertaking, and the Company cannot guarantee timely discovery or handling of violations.

11.5 You expressly understand and agree that the Company provides no express or implied warranties or conditions of any kind regarding the Services, including but not limited to merchantability or fitness for a particular purpose. You use the platform and related services at your own risk.

11.6 You expressly understand and agree that the Company will use its best efforts to make judgments in accordance with applicable laws and regulations while upholding public order and protecting others’ lawful rights, but does not guarantee that its judgments will always align with those of judicial or administrative authorities; you agree to bear any resulting consequences yourself.

12. Minors

12.1 Our products are primarily intended for adults. If you are a minor under 18, you should read and agree to this Agreement under the supervision and guidance of your parents or other guardians before using Hakila.

12.2 The Company values the protection of minors’ personal information. Minor users should exercise caution when providing personal information and use Hakila correctly under a guardian’s guidance.

12.3 If a minor user violates laws, regulations, or this Agreement, the minor’s guardian shall bear all resulting consequences in accordance with the law.

12.4 Special notice for minors: minors should use Hakila under a guardian’s supervision and guidance, learn to use the internet correctly within reasonable limits, avoid becoming addicted to virtual cyberspace, and develop good online habits, complying with the National Youth Internet Civilization Convention: learn online and avoid harmful information; communicate honestly and do not insult or deceive others; strengthen self-protection and do not casually meet online contacts; maintain network security and do not disrupt network order; stay physically and mentally healthy and do not become immersed in virtual time and space.

12.5 To better protect minors’ privacy, minors purchasing credits, paid memberships, or similar services on Hakila should do so accompanied by a guardian. The Company reminds users to be prudent when uploading content containing material about minors; once uploaded, the user is deemed to have obtained the relevant guardian’s consent and to permit Hakila to handle such content in accordance with this Agreement, with the resulting responsibility borne by you.

13. Miscellaneous

13.1 The formation, effectiveness, performance, interpretation, and dispute resolution of this Agreement are governed by the laws of mainland China. This Agreement is signed in Changchun, Jilin Province, People’s Republic of China. Any dispute between you and the Company should first be resolved through friendly negotiation; failing that, you agree to submit the dispute to the competent people’s court at the place where this Agreement is signed (Changchun, Jilin Province).

13.2 The Company may amend this Agreement as required by changes in state policy, technical conditions, or product features, and will publish the amended Agreement. Once formally published, the Company will remind you of the updates in an appropriate manner (announcements, pop-ups, system notifications, email, etc.) so that you can stay informed of the latest version. The amended content forms an integral part of this Agreement and must likewise be observed. If you object to the amended Agreement, please immediately stop logging in to and using Hakila; if you log in to or continue to use Hakila, you are deemed to accept the amended Agreement.

13.3 You and the Company are independent parties. In no case does this Agreement constitute any express or implied warranty or condition by the Company toward users, nor does it create any agency, partnership, joint venture, or employment relationship between the parties.

13.4 Headings in this Agreement are for convenience and reading only and do not affect the meaning or interpretation of any provision.